Privacy Policy

Effective Date: 6/1/2023

Our Commitment to Privacy
At Estes Valley Vacation Rentals LLC, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather from individuals who visit our website or use our services. By accessing our website or using our services, you agree to the terms and conditions of this Privacy Policy.

Information We Collect
We may collect both personal and non-personal information from individuals who interact with our website or use our services. The types of information we collect include:
1. Personal Information: We may collect personal information that you provide to us voluntarily, such as your name, email address, phone number, and mailing address when you contact us, sign up for our services, or make inquiries.
2. Property Information: If you are a property owner or guest, we may collect information about your rental property, such as the property address, amenities, rental rates, and availability.
3. Usage Data: We may collect non-personal information about how you interact with our website and services. This may include your IP address, browser type, operating system, referring URLs, and other information related to your visit.

How We Use Your Information
We may use the information we collect for the following purposes:
1. To Provide Services: We use your personal information to provide you with our short-term rental property management services, including facilitating bookings, managing reservations, and communicating with you regarding your inquiries or reservations.
2. Marketing and Communication: With your consent, we may use your contact information to send you promotional emails, newsletters, or other marketing communications about our services or special offers. You can opt out of receiving marketing communications at any time by following the instructions provided in the communication.
3. Improve our Services: We may use the information we collect to improve our website, services, and user experience, including analyzing usage trends, conducting research, and troubleshooting technical issues.
4. Legal Compliance: We may use and disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.

How We Protect Your Information
We have implemented appropriate technical, administrative, and physical security measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. We regularly review our security practices to ensure the ongoing protection of your data.
However, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

Information Sharing and Disclosure
We may share your personal information with third parties in the following circumstances:
1. Service Providers: We may disclose your information to trusted third-party service providers who assist us in delivering our services, such as payment processors, customer support providers, or marketing platforms. These service providers are obligated to protect your information and only use it for the purposes specified by us.
2. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
3. Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.

Your Rights and Choices
You have certain rights and choices regarding your personal information. These include:
1. Access and Correction: You have the right to access and correct your personal information held by us. If you believe that the information we have is incorrect or incomplete, please contact us using the information provided at the end of this Privacy Policy.
2. Opt-out: You can opt out of receiving marketing communications from clicking the unsubscribe button at the bottom of every email.